Full Time | Flexible | Canada

About Us:

AO Globe Life is a leading provider of life insurance solutions dedicated to protecting families and securing their financial future. We are committed to delivering exceptional customer service and fostering meaningful client relationships.

Job Description:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. The successful candidate will play a key role in providing exceptional support to our clients.

Key Responsibilities:

• Respond to customer inquiries and provide accurate information about our products and services.
• Build and maintain strong customer relationships to enhance client satisfaction and retention.
• Process customer applications and handle policy-related documentation.
• Handle customer complaints and resolve issues promptly and professionally.
• Collaborate with team members to develop strategies for improving customer service performance.

Qualifications:

• Previous experience in customer service, preferably in the insurance industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficient in computer applications and CRM software.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits.
• Comprehensive health and wellness benefits.
• Opportunities for career growth and professional development.
• Supportive and inclusive work environment.