General Customer Care Representative
Job Title: General Customer Care Representative
Company: AO Globe Life
Job Type: Full-Time (Remote)
Location: Canada 🍁
About us:
AO Globe Life is a leading provider of life insurance solutions dedicated to protecting families and securing their financial future. We are committed to delivering exceptional customer service and fostering meaningful client relationships.
Job Description:
We are looking for a friendly and enthusiastic Customer Care Representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping others. As a customer care representative, you will be responsible for assisting customers with inquiries, resolving issues, and providing an exceptional service experience.
Key Responsibilities:
☑️ Answer customer inquiries via phone, email, or chat.
☑️ Resolve customer complaints in a professional and friendly manner.
☑️ Provide product and service information to customers.
☑️ Maintain accurate records of customer interactions.
☑️ Work collaboratively with other teams to improve customer experience.
Requirements:
✅ Previous experience in customer service is a plus.
✅ Strong communication and problem-solving skills.
✅ Ability to remain calm and professional in stressful situations.
✅ Basic knowledge of computer systems and customer management software.
What We Offer:
💰 High Earning Potential with Commissions & Bonuses
📈 Opportunities for career growth and development.
🧑💼 A supportive and inclusive work environment.
🧩Comprehensive training to ensure your success.
How to Apply:
Submit your resume and a brief cover letter to https://www.aointerview.com/apply/vendor/4214. We look forward to hearing from you!