General Customer Care Representative

Winnipeg, MB, Canada
Full Time
Entry Level
 

Job Title: General Customer Care Representative
Company: AO Globe Life
Job Type:  Full-Time (Remote)
Location:  Canada 🍁
 

About us: 

AO Globe Life is a leading provider of life insurance solutions dedicated to protecting families and securing their financial future. We are committed to delivering exceptional customer service and fostering meaningful client relationships.

Job Description:
We are looking for a friendly and enthusiastic Customer Care Representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping others. As a customer care representative, you will be responsible for assisting customers with inquiries, resolving issues, and providing an exceptional service experience.

Key Responsibilities:

☑️  Answer customer inquiries via phone, email, or chat.
☑️  Resolve customer complaints in a professional and friendly manner.
☑️  Provide product and service information to customers.
☑️  Maintain accurate records of customer interactions.
☑️  Work collaboratively with other teams to improve customer experience.
 

Requirements:

  Previous experience in customer service is a plus.
  Strong communication and problem-solving skills.
  Ability to remain calm and professional in stressful situations.
  Basic knowledge of computer systems and customer management software.
 

What We Offer:

💰  High Earning Potential with Commissions & Bonuses
📈 Opportunities for career growth and development.
🧑‍💼 A supportive and inclusive work environment.
🧩Comprehensive training to ensure your success.
 

How to Apply:
Submit your resume and a brief cover letter to https://www.aointerview.com/apply/vendor/4214. We look forward to hearing from you!


 
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