Job Title: Client Experience Coordinator
Company: AO Globe Life
Job Type: Full-Time, Permanent
 

About Us:
At AO Globe Life, we’re reshaping the landscape of client success. As a leading provider of life insurance solutions worldwide, we focus on delivering exceptional service and innovative, customised solutions that meet the unique needs of each client. Our dedication to excellence and client-first philosophy have established us as a reliable and trusted partner in the industry.

Why AO Globe Life?

1. Supportive Team Environment:
   Join a team that feels like family. Whether you’re working from home or in the office, you’ll have a supportive, friendly team backing you up.
2. Competitive Pay + Bonuses:
   Earn a competitive hourly wage with performance-based bonuses. The harder you work, the more you can earn!
3. Flexible Hours & Work Options:
   We offer flexibility to help you balance work and life. Choose to work remotely or in the office, and set your schedule to fit your lifestyle.
4. Opportunities for Growth:
   At AO Globe Life, we’re committed to helping you grow. With mentorship, training, and advancement opportunities, we support your professional development every step of the way.
5. Comprehensive Benefits:
   We offer medical, dental, and vision insurance, paid time off, a retirement savings plan, and life insurance to protect your future.

What You’ll Be Doing:

1. Building Relationships:
   Engage with clients, answer questions, and resolve issues, always ensuring they feel heard and valued.
2. Navigating Policies:
   Assist clients with policy updates, billing inquiries, and coverage details to ensure they fully understand their options.
3. Providing Top-Notch Service:
   Deliver friendly, professional support in every interaction, ensuring client satisfaction and resolving concerns promptly.
4. Collaborating with the Team:
   Work closely with colleagues across departments to share information and ideas that enhance the client experience.
5. Client Retention & Engagement:
   Support client retention by reminding clients of available services, new products, and important policy updates.

What We’re Looking For:

1. Strong Communication Skills:
   You’re a great communicator, whether on the phone, via email, or in person. You know how to listen and offer solutions clearly and kindly.
2. Passion for Helping People:
   You enjoy solving problems and providing support to others, ensuring their needs are met.
3. Team-Oriented:
   You thrive in a collaborative environment and are always willing to help your teammates.
4. Organized & Detail-Oriented:
   You can manage multiple tasks and stay organised in a fast-paced environment.
5. Positive Attitude:
   You approach challenges with a can-do attitude and remain upbeat in all situations.
6. Tech-Savvy (or Willing to Learn):
   You’re comfortable with basic software tools and eager to learn new systems.

Ready to Make a Difference?
If you’re looking for a fulfilling job where you can help others and grow professionally, AO Globe Life is the place for you. Join our team as a Client Engagement Representative and start making an impact today!

Apply now and take the next step in your career with AO Globe Life!